Frequently asked questions
Frequently asked questions about the platform
Is Shawer a chatbot?
landing.faq.items.chatbot.a
How are responses controlled?
Your team defines approved sources, allowed topics, decline rules, and escalation paths. Each response is traceable to a source.
Where is the data stored?
landing.faq.items.data.a
Can Shawer answer in Arabic and English?
Yes. Arabic-first, with full English support. Handles mixed-language queries in the same environment.
Can Shawer run in our own environment?
landing.faq.items.onprem.a
